Purchase TextPipe PDF Manual

Although our entire TextPipe range comes with a comprehensive, searchable manual and access to online manuals on our website, some users like to be able to print out the manual for a flick-through reference.

Notes

1. Ask a pre-sales question
2. To purchase an Extended Upgrade Package, first login to the secure area
3. View currency converter (opens in new window)

License Type

Unless otherwise indicated, all our licenses are annual subscriptions.

A license generally includes one year of upgrades - unusually, both major (e.g. 5.xx to 6.xx) and minor (e.g. 5.31 to 5.42).

End User License Agreement

Site and Enterprise Licenses, Volume Discounts

Educational and non-profit volume discount program. Contact us if you need a Site or Enterprise license that is not listed.

All our applications support unattended installation to make multi-user installs easier.

Tax Exempt purchases

Tax exempt orders involve our payment processor Digital River (also known as ShareIt and MyCommerce). There are 2 key methods:

1. Tax exempt orders paid via credit card can only be processed with a post-purchase tax refund. After purchase, please send the completed order number and a copy of the exemption certificate to MyCommerce Client Support to refund the tax on the order. MyCommerce will then supply an updated invoice with the tax removed.
2. If the order must be placed with the tax waived from the initial transaction, this must be via payment by Check in USD (or Wire if the order is over $400). If this option is required, please send an email to MyCommerce Client Support with the full order detail, including name, company name, registration name, billing address, delivery address(if different), billing email address and delivery address(if different). MyCommerce will also require the tax exemption certificate to waive the tax on the order. Once submitted, the payment instructions will be delivered to your billing email address. You may wish to use our online quote service (part of the checkout flow) to provide MyCommerce with a link to what you wish to purchase.

90 Day Money Back Guarantee

If you are unhappy with your purchase, send it back within 90 days for a full refund. Conditions apply

Multiple Purchases

Need to purchase multiple items from different pages? When the shopping cart is displayed, click the '<< Continue Shopping' link (at the base of the page) to return to this site and add additional items. Just ensure you always use the first, default Buy Now button throughout.

Resellers

Become a reseller.

Receipts

Both ShareIt and (our payment processors) can send you a receipt for your purchase - please contact them after purchasing.

Quotes

You can generate a Quote (in the form of Purchase Order) through our online system - just click the [Generate a Quote] button instead of the [Buy] button. Prices are valid for 14 days.

Offline Purchasing - Purchase Orders, Fax and Mail Orders

Offline purchases are processed within 48 hours during regular business hours (Monday through Friday, 9 am to 5 pm PST). To receive licenses immediately or outside of business hours, please purchase online using a credit card.

You can generate a pre-filled Purchase Order or Quote by following the ONLINE process above and clicking the [Generate Proforma Purchase Order or Quote] button instead of a [Buy] button.

Important! Your Purchase Order, Fax Order or Mail Order MUST include the following items:

1. The postal/shipping address must include the COUNTRY!
2. The phone number must include the country code (international dialing prefix) in case we have to call you for clarification
3. You must include a contact email address
4. You must include Order Id numbers for each item - see the form above
5. Please fax or post your purchase order to the closest address below:

USA	Tel: +1 952 646-5022 or +1 800 406 4966 (Mon-Fri 9am-5pm EST)	Fax. +1 952 646-4552	ShareIt! Inc. 9625 W 76th St Eden Prairie MN 55344 U.S.A.
Europe	Tel: +49 221 31088-30 (Mon-Fri 9am-7pm CET)	Fax: +49 221 31088-29	ShareIt! element 5 AG Vogelsanger Str. 78 50823 Köln/Cologne Germany
Australia/ New Zealand/ Asia	Tel: +61 3 9957-1545   DataMystic (Does not handle credit card sales)	Please scan and email	DataMystic 5 Bond St Mt Waverley Victoria 3149 AUSTRALIA

Phone Orders

You can order by credit card over the phone if you do not have Internet access, please have the Order Id (see above) and your credit card ready.

See the table above for phone numbers.

Australian GST Pricing

Our online purchasing systems do NOT charge Australian GST to Australian customers. If you need to be charged GST, please scan and email your purchase order to us. DataMystic Pty Ltd ACN 073 690 712, ABN 62 372 799 612.