Software runs successfully on Windows 8, 7 x32 and x64,
Vista x32 and x64, 2003/XP
We are here to provide technical support to our customers.
Want to make sure DataMystic's emails get past your filters and land in the "in" box?
Here are white listing tips for Outlook 2003, AOL, Yahoo, Hotmail, Gmail, and Mozilla Thunderbird:
If you use a server-based solution, you need to ensure that the following domains are white-listed
datamystic.com / qs777.pair.com - our US-based server
optusnet.com.au and bigpond.com - our Australian-based ISPs for email
If you still can't get email to us, please drop a note in our forums
Add DataMystic's From address, @DataMystic.com, to your Safe Senders list:
Please add our "From address", @DataMystic.com, to your AOL address book:
If our email is in your AOL Spam Folder, please open the email and then click the This Is Not Spam button. Next, please add @DataMystic.com onto your Address Book as described above.
You will need to set up a filter to redirect our newsletter into your inbox:
If our email is getting stuck in your Yahoo Bulk Folder, please open the email and click the Not Spam button. Next, check to see if the email address is in your "Blocked Addresses" list. If you see @DataMystic.com on this list, select it and click the Remove Block button. Lastly, please set up a filter as outlined above.
You will need to add our From address, @DataMystic.com, to your Hotmail Safe List:
If our email is in your Junk E-Mail Folder, open the email and click the Not Junk button. Next, check to see if our email address is in your Blocked Senders list. If you see @DataMystic.com on this list, select it and click the Remove button. Finally, if you have not done so, add @DataMystic.com into your Safe List as outlined above.
Please add our From address, @DataMystic.com, to your Gmail Contacts List:
How to check if our email is in the "spam" folder:
You will need to add our From address, @DataMystic.com, to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.
White list your Personal Address Book:
Please check your Junk folder to see if our emails have been mistakenly placed there. To prevent this from happening in the future, you need to mark our email as not junk. Do this by right-clicking on our newsletter and choose "Mark -< As Not Junk".